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POWERSCHOOL SUPPORT

Experts standing by to help you.

Let our experts help you get the most out of your solution.

PowerSchool offers multiple types of customer support and has an extensive network of professionals ready to help you.

 

PowerSchool knows that it’s important for you to get the help you need when you need it. We have an extensive library of help articles, resources, how-to’s, and more for you to empower you to find answers to your queries. For more technical issues, we have a support team of experts available.

How can we help you?

Quick Links: Administrators | Teachers | Students and Parents | Applicants

System Administrators

PowerSchool SIS

For help with PowerSchool SIS and to access resources and support, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here.

For help with back-end operations or set-up, configurations, networks, hosting/self-hosting, etc., submit a ticket here.

Naviance by PowerSchool

Visit the FAQ page to find quick answers to common questions.

​For support and to access our knowledge base, please visit our Help Center, or through the help menu in Naviance. Remember, to access the Help Center, you will need to be logged in to Naviance.​​

For phone support, give us a call at 866-337-0080​

PowerSchool Special Programs

(formerly PowerSchool Special Education)

For help with PowerSchool Special Programs, visit our PowerSchool Community.

For phone support, you can find our telephone numbers "here.

PowerTeacher Pro

For help with PowerTeacher, PowerTeacher Pro, and the PowerTeacher App, please visit PowerSource for help articles. You can also submit a support case through our PowerSchool Community.

For phone support, you can find our telephone numbers here. 

PowerSchool Learning

(formerly Haiku Learning)

Visit some sample pages for ideas of how to use PowerSchool Learning.

For support and to access our knowledge base, please visit our PowerSchool Community, or check out the Help menu located inside of your PowerSchool Learning account.

For phone support, you can find our telephone numbers here. 

PowerSchool Enrollment Administrator Support

(formerly PowerSchool Registration)

For help with registration, admissions and applications, school choice and lotteries, please log in to PowerSchool Enrollment and visit the support portal or contact our Enrollment support team by phone.

PowerSchool Analytics

For help with PowerSchool Assessment, please visit our PowerSchool Community.

Alternatively, please email AASupport@PowerSchool.com.

For phone support, you can find our telephone numbers here. 

PowerSchool Trillium SIS

(formerly Trillium Via)

For help with PowerSchool Trillium SIS and Trillium Via, please visit our PowerSchool Community.

For phone support, you can find our telephone numbers here. 

School Logic & Home Logic

For help with SchoolLogic (and HomeLogic), please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

PowerSchool eFinancePlus & BusinessPlus

For help with PowerSchool eFinancePlus & BusinessPlus, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

PowerSchool eSchoolPlus SIS

For help with PowerSchool eSchoolPlus SIS, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

PowerSchool Unified Operations Atrieve

(formerly atrieveERP) For help with PowerSchool Unified Operations Atrieve, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

StudentsAchieve

For help with StudentsAchieve, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

L4U Library Management

For help with L4U, please visit our PowerSchool Community. Alternatively, please email L4U.Support@PowerSchool.com. For phone support, you can find our telephone numbers here. 

PowerSchool iNow SIS

(formerly informationNOW) For help with PowerSchool iNow SIS, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

PerformancePLUS

For help with PerformancePLUS, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

IEPPLUS

For help with IEPPLUS, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

PeopleAdmin

For help with PeopleAdmin, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

PowerSchool Unified Talent

(formerly TalentEd and Performance Matters Educator) For help with PowerSchool Unified Talent, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

PowerSchool Performance Matters Assessment and Analytics

For help with PowerSchool Performance Matters Assessment and Analytics, please visit our PowerSchool Community. For phone support, you can find our telephone numbers here. 

PowerSchool Enrollment Express

For help with PowerSchool Enrollment Express and to access resources and support, please visit our PowerSchool Community. You can launch chat support or create a support case through our case portal. For phone support, you can find our telephone numbers here.

PowerSchool Ecollect Forms

For help with PowerSchool Ecollect Forms and to access resources and support, please visit our PowerSchool Community. You can launch chat support or create a support case through our case portal. For phone support, you can find our telephone numbers here.

PowerSchool Assessment

For help with PowerSchool Assessment, email AASupport@PowerSchool.com. For Live Assist, visit our PowerSchool Community For phone support, you can find our telephone numbers here. 

Teachers

PowerTeacher Pro

For help with PowerTeacher, PowerTeacher Pro, and the PowerTeacher App, please contact your school or district’s system administrator.

PowerSchool Assessment

For help with PowerSchool Assessment, please visit our PowerSchool Community. For Live Assist, visit our PowerSchool Community. Alternatively, please email AASupport@PowerSchool.com.

PowerSchool Learning

(formerly Haiku Learning) Visit some sample pages for ideas of how to use PowerSchool Learning. For support and to access our knowledgebase, please visit our PowerSchool Community, or check out the Help menu located inside of your PowerSchool Learning account.

PowerSchool Special Programs

(formerly PowerSchool Special Education)

For support with PowerSchool Special Programs, please contact your school or district administrator.

PowerSchool SIS

For help with usernames and passwords, please contact your school or district PowerSchool administrator. For articles, how-to’s, and videos, please visit PowerSchool Community, our online knowledgebase.  

PowerSchool Analytics

For help with PowerSchool Assessment, please visit our PowerSchool Community. Alternatively, please email AASupport@PowerSchool.com.

PowerSchool Trillium SIS

(formerly Trillium Via)

For help with PowerSchool Trillium SIS or Trillium Via, please contact your school board/district.

School Logic & Home Logic

For help with SchoolLogic, please contact your school board/district.

StudentsAchieve

For help with StudentsAchieve, please visit our PowerSchool Community.

L4U Library Management

For help with L4U, please visit our PowerSchool Community. Alternatively, please email L4U.Support@PowerSchool.com.

PowerSchool iNow SIS

(formerly informationNow) For help with PowerSchool iNow SIS, please visit our PowerSchool Community.

PowerSchool eSchoolPlus SIS

For help with PowerSchool eSchoolPlus SIS, please visit our PowerSchool Community.

Students and Parents

PowerSchool Enrollment (Registration) Family Support

If you have questions or need to contact support, please visit our PowerSchool Community.

Passwords

For forgotten passwords - please contact your school or district directly. Need to reset your password? Learn how at the Parent and Student Resource Center.

PowerSchool Mobile

Visit our PowerSchool Community for common questions and answers, information on our Mobile App, and more! For technical issues with our Mobile Apps, email Mobile.Support@PowerSchool.com.

PowerSchool Learning

(formerly Haiku Learning) Please contact your teacher or school/district for help with PowerSchool Learning accounts. Additionally, check out the Help menu located inside of your PowerSchool Learning account.

PowerSchool Trillium SIS

(formerly Trillium Via)

For help with PowerSchool Trillium SIS or Trillium Via, please contact your school board/district.

SchoolLogic & HomeLogic

For help with SchoolLogic, please contact your school board/district.

Applicants

Unified Talent (TalentEd) Applicant Support

If you are an applicant using Unified Talent (TalentEd) and you need Applicant Support, please visit our PowerSchool Community. 

North Lakes Academy

Forest Lake, MN
North Lakes Academy

Forest Lake, MN

We have been using PowerSchool for over 6 years. I have found the program to be very user friendly and the support staff are wonderful! I have never had the support staff make me feel stupid or had a problem they could not fix.

Jennie Senapatirantne Enrollment Director
North Lakes Academy